Home/Double-Booked Appointments
Read the text and then click below when you're ready to answer the related questions.
A scheduling error places two patients in the same 15-minute slot. One needs a routine blood pressure check. The other traveled two hours for a preoperative clearance that cannot be done after 5 pm. The physician has exactly 20 minutes before a time-sensitive commitment.

Related scenarios

Diabetes Patient Delay
An anxious patient waits for a delayed appointment while staff juggle a backlog.
Pop-up Clinic Outage
A pop-up vaccination clinic loses access to technology and cold-chain stability.